Helplines:

  1. BENEFITS, CARE – telephone number 22 290 87 01. This number provides information about benefits related to undergoing quarantine or isolation, as well as care benefits for caring for a child due to the closure of a nursery, children’s club, preschool or school
  2. ENTREPRENEURS – telephone number 22 290 87 02. This number provides information about support for entrepreneurs
  3. MEDICAL EXAMINATIONS, REHABILITATION – telephone number 22 290 87 03. This number provides information about cancelled medical examinations and medical rehabilitation.

Iwona Kowalska-Matis, ZUS regional press spokesperson in Lower Silesia:

The nationwide telephone line remains available at 22 5601600 on working days (Mon–Fri) from 7 a.m. to 6 p.m. After selecting “0” (connection to a consultant at the Telephone Customer Service Centre), select the appropriate topic:
1 – Technical assistance and e-ZLA support
2 – Pensions and retirement benefits
3 – Benefits
4 – Information for insured persons
5 – Information for contribution payers
7 – Support for entrepreneurs
9 – Care benefit and benefits related to undergoing quarantine or isolation.