As reported by the Lower Silesian Voivodeship Office:
The awards are a gesture of honouring and appreciating the daily effort involved in working at emergency notification centres. Professionalism, the ability to make the right decisions quickly and resilience to stress mean that citizens who find themselves in danger can always count on prompt assistance.
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– On behalf of all the residents of Lower Silesia, I sincerely thank Sonia Chlebowska, Marta Staszkiewicz and Sebastian Sozański for their professionalism and outstanding commitment to their work – the voivode said.
Last year, emergency number operators across the country answered more than 2 million calls, dealing every day with extreme situations in which human lives were at stake.