Reader:
I wanted to publicize a certain matter, namely Biedronka in Bolesławiec and the products it sells. I bought shelled beans there, seemingly nothing unusual. Today I wanted to soak them so I could [...] make lunch. And this is what came out of them: small pantry moths! There were lots of them.
The woman bought the defective beans on Monday, March 6. She has not yet filed a complaint about the product. What does the Portuguese chain say? Comment from the Press Office of Jeronimo Martins Polska S.A.:
We emphasize that matters related to the quality of the products we offer are crucial to us, which is why we immediately investigated this situation. We would like to inform you that recently we have not received any complaints concerning this product addressed to our company's Customer Service Office. Nor have we recorded any irregularities related to this particular product.
Therefore, through [...] the editorial office, we would like to invite the customer to contact our chain's Customer Service Office in order to file a complaint (address: bok@biedronka.eu, tel. 800 800 010 and 22 205 33 00). To do so, it will be necessary to provide the product details (production date, batch number), as well as the previously indicated date and place of purchase.