Buying a ticket has never been easier! Thanks to a feature specially introduced on the Koleje Dolnośląskie website, the ticket purchase process has been simplified as much as possible. Our online store eliminates the need for time-consuming registration or downloading and installing an app. It no longer matters what operating system or software version you have – you can quickly buy a ticket from us and pay using the fast-payment option that is most convenient for you.

Take advantage of our offer and buy a train ticket in the Koleje Dolnośląskie store!

  • We will always show you the most advantageous offer.
  • Our store does not require registration or an app.
  • You can buy international tickets from us, as well as WBS – the Joint Local Government Ticket.
  • We offer many fast and secure payment methods.
  • The KD Store is integrated with the popular portalpasazera.pl service, so when searching for connections there, you can buy a ticket in our store.

On our website, you can plan your journey and buy a ticket – without waiting in line, looking for a ticket machine or a conductor, installing additional apps or creating accounts. No unnecessary formalities, quickly and conveniently.

How to buy a ticket – step by step

  • On www.kolejedolnoslaskie.pl, enter where you are travelling from and to, and when and at what time you want to travel.
  • Specify the remaining ticket parameters, e.g. type and applicable discounts.
  • Provide us with your details and email address.
  • Click “buy now” and pay for your purchase.

Done! We have sent your ticket to the email address you provided. Keep it for inspection.

How to return a ticket

On the website (kolejedolnoslaskie.pl), you will find a “My tickets” icon in the upper-right corner, through which you can log in to your account. If you do not have an account, you can log in by entering the 20-digit number received with the ticket at the email address provided, then select the “RETURN TICKET” button.

Frequently asked questions:

Do I have to print my ticket?
This is not necessary. The passenger may show the conductor a printed ticket or one displayed on an electronic device screen; it is important that the person checking the tickets can read all the necessary information and scan the code.

Can tickets purchased online be returned or exchanged?
Yes, passengers can change the details provided during purchase, change the travel date, purchase an additional transport ticket, and cancel the transport agreement.

Can I receive an invoice for a ticket purchased this way?
Yes, it is possible to generate an invoice for a ticket purchased in the KD Store.

Are tickets purchased on the KD website the same price as those bought at a ticket office?
Yes, ticket prices in the KD Store are the same as at KD ticket offices. The store does not charge a purchase commission.

Can all tickets be purchased this way? (Single, season, weekend tickets, etc.)?
All tickets can be purchased in the KD Store except those whose conditions prevent distribution through the KD Store, e.g. an integrated ticket.