Under the provisions of the “Shield 3.0” Act, deadlines for official matters have resumed. From next Monday (25 May 2020), we are significantly expanding the admission of visitors at Starostwo Powiatowe w Bolesławcu. All matters currently being processed that require personal attendance can once again be handled, but still only after an appointment has been arranged in advance.

Urns will still be placed in the lobby at Entrance A to the Starostwo building. Applications for matters that do not require personal attendance at the office should be submitted there.

Priority will be given to people who were not admitted because of the coronavirus epidemic and the closure of the office, and whose appointments were scheduled after 14 March this year. We will contact these people by telephone ourselves. It should be stressed that it will not be possible to enter the office without booking an appointment in advance. This means that every Client will be required to arrange an appointment by telephone or online before coming to the office. Appointments will be booked for a specific time.

Most matters will be handled at the Customer Service Office, where employees of the individual departments will assist you.

At the Department of Communications and Transport, the following matters will be handled after arranging an appointment by telephone in advance: collecting a driving licence and collecting a vehicle registration certificate.

All clients will be subject to strict sanitary rules. They will be required to cover their mouth and nose with a mask or clothing and disinfect their hands with the sanitiser located at the entrance. Every person entering the building will have their body temperature measured. Clients are advised to bring their own writing implements.

Zasady bezpośredniej obsługi klienta w Starostwie Powiatowym w BolesławcuZasady bezpośredniej obsługi klienta w Starostwie Powiatowym w Bolesławcu • Photo author: Powiat Bolesławiecki

Furthermore, it will still not be possible to move around the office independently. Each Client will be met by an official at the office’s main entrance and escorted back there after the meeting.

To handle specific matters, we first encourage you to contact the individual departments by telephone or by email at: starostwo@powiatboleslawiecki.pl. Telephone numbers for the individual departments are provided below.

Telephone numbers for the organisational units of Starostwo Powiatowe w Bolesławcu

No. Unit name telephone number
1. Architectural and Construction Department 75 612 17 22
2. Department of Education, Culture and Sport 75 612 17 92
3. Department of Communications and Transport – vehicle registration matters 75 612 17 09
4. Department of Communications and Transport – driving licence matters 75 612 17 06
5. Real Estate Department 75 612 17 45
6. Geodesy and Cadastre Department 75 612 17 31
7. Inspection Office 75 612 17 58
8. Department of Civil, Social Affairs and Health 75 612 17 15
9. Crisis Management Office 75 735 18 50
75 735 18 51
10. Investment and Public Procurement Department 75 612 17 14
75 612 17 13
11. Budget and Finance Department 75 612 17 63
12. Environment Department 75 612 17 71
75 612 17 74
13. Organisational Department 75 612 17 52
14. County Authorities Office 75 612 17 75
15. County Disability Assessment Team 75 612 17 05
16. County Consumer Ombudsman 75 612 17 03
17. Personal Data Protection Officer 75 612 17 44