Our reader Janina Mazurek, a resident of Bolesławiec, asked us to publicize the issue. “Every year my apartment is cold,” she says. “Either the radiator does not heat up at all, or it heats up a little and then it gets cold again. Meanwhile, the stairwell is practically a sauna.”
Ms Janina complains that she walks around the house dressed as if she were outside. “My neighbors have heat; one neighbor once burned her hand on the radiator,” she says. “People are getting burned, while it is freezing cold at my place.”
The woman repeatedly intervened with Jana Molendy, the property manager. However, she adds that the interventions usually produced the desired result only briefly. Then everything returned to the starting point.
We contacted the property administrator about the matter. In an email to the editorial office, Jan Molenda wrote: “In response […] I would like to inform you that every report concerning defects, failures or improperly functioning common elements of the property is treated with equal diligence. This applies to all premises managed by me, including those of Ms Janina Mazurek. In this matter, after every report, a specialist was sent to inspect the central-heating system, and ZEC was notified in order to inspect the heating substation and replenish any possible water losses in the system. The apartment of Ms Mazurek, owned by the Municipality of Bolesławiec, contains an oversized central-heating radiator.”
He added: “Problems with heating on the top floors occur every year in all the properties I manage. These are always temporary difficulties, appearing during periods of temperature fluctuations (above zero during the day and frost at night) and disappearing as temperatures and the system stabilize. They are most often caused by unauthorized bleeding of radiators.”
(information: ii)