At noon on 15 February this year, the Bolesławiec branch of CUPRUM BANK S.A. was opened. It is headed by Bolesławiec resident RAFAŁ KORONKIEWICZ. The spacious Loan Hall at 80 Sierpnia Street was filled almost to capacity with guests: Management Board President KAZIMIERZ WOLCZASKI, Vice-President JANINA DANUTA FIRLICIŃSKA, Director RYSZARD JELONEK, Director ROMAN SAKOWSKI, his deputy FRANCISZEK SZUTROWICZ and others. The city was represented by Municipal Council Chairman Władysław Landsberg, Vice-President Jan Jasiukiewicz and Management Board member Paweł Śliwko; the heads of the “competing” Western and PKO banks were also present. Visitors toured the separate Operations Hall on the same street, together with its modern computer facilities—the institution’s central “brain”—and it must be admitted that this represents a European standard of technical and organisational modernity. The aesthetic quality and laboratory-like cleanliness of the interiors, as well as the courtesy and professionalism of the staff, make a promising impression for the future.
Over the traditional glass of champagne, many interesting statements were made about the work of “CUPRUM BANK”. What guarantees do small savers have that it will not go bankrupt, perhaps following the example of the nearby Cooperative Bank? This is not a concern given the standing of its shareholders: the powerful economic giant is the Copper Mining and Metallurgical Combine in Lubin, served by “CUPRUM BANK”; 56% of the shares are also held by the reputable and internationally renowned Bank Handlowy in Warsaw. One can therefore sleep soundly after depositing one’s savings… The bank has already proved itself in serving a huge enterprise; the number of its accounts and the trust of its customers continue to grow. In the Copper Basin and Lubin, it no longer needs any advertising; the same will presumably be true in Bolesławiec, which also owes its former prosperity to copper—specifically, to the work of the miners of ZG “Konrad”. Today, the bank employs 15 people, mostly young, which means dynamism and development. If today’s level of efficiency and service culture is maintained, and customers are greeted with a smile when they cross the threshold, success is guaranteed. Today, banks do not compete with one another through deposit interest rates, but through their ability to create psychological comfort for the ordinary, tired people who enter them, longing for kindness, good advice and fair treatment as partners. Everyone has personal dignity and wants, if not to be appreciated, then at least to be noticed. Thus psychology is now entering the world of economics, and it determines success. Strange—but true.