KAS:

In one place, it will be possible to quickly and conveniently handle tax matters without having to visit a tax office, post office or bank. The service is being developed in stages until September 2022. The first package of e-services will be available from 1 February 2021.

– The e-Tax Office is a major step in the digitalisation of KAS services and citizen support. It is a modern, publicly accessible communication channel between the tax office and its clients. The services provided through the platform will be adapted to the needs of different user groups, making it as easy as possible for them to settle their taxes and handle matters with KAS. Using the e-Tax Office saves time, provides security, enables convenient payments and offers easy access to information – says Minister of Finance, Funds and Regional Policy Tadeusz Kościński.

Officials:

The service is intended for taxpayers, tax remitters, attorneys, court bailiffs and notaries. As new functionalities are added, the user group will include further groups mentioned above.

– We are becoming increasingly modern. We offer more convenient and user-friendly solutions. In today’s world, the tax authorities must keep pace with technological development and clients’ expectations. We are aware of this. That is why dialogue, digitalisation and user-friendliness are the key words for the ministry I lead – adds the head of the Ministry of Finance.

– The e-Tax Office project is part of KAS’s Client at the Centre of Attention programme, which is intended to strengthen direct contact with taxpayers and simplify the handling of official matters. Our goal is to provide higher-quality service to our clients and adapt it to their needs. The digitalisation and automation of processes also save time and make work at KAS more comfortable. The e-Tax Office uses modern IT solutions and consolidates data from various KAS systems. Projects such as this are the future of administration, not only tax administration – emphasises the head of KAS Magdalena Rzeczkowska.

e-Tax Office for citizens:

  • Convenience and time savings.
  • In one place, users will be able to handle their tax matters quickly, conveniently and comprehensively.
  • An electronic signature will not be required to handle matters online.
  • Access to KAS e-services in one place, whenever users want and from any device.
  • Quick access to data and current information about the status of settlements, matters and submitted documents.
  • Easy updating of taxpayer information.
  • Full transaction functionality, including online electronic payments for all available e-services, functionalities, declarations and titles. Users will be able to pay tax directly in the system.

What services and functionalities will the e-Tax Office offer?

At the beginning, from 1 February 2021, the e-Tax Office will offer:

  • Access to users’ tax data, including taxpayer details, business activity, tax micro-account and login history.
  • Integration with the Twój e-PIT service.
  • Information about fines imposed.
  • Access to the e-mikrofirma application.
  • The option of making online payments, initially for individuals with regard to PIT, CIT, VAT, tax on civil-law transactions, inheritance and gift tax, the flat-rate tax card, stamp duty, other taxes and non-tax receivables, and fines. The service will include online payment history.
  • The option of submitting certain letters electronically, such as an application to credit an overpayment or tax refund against other liabilities. A history of submitted documents will be available.

Services and functionalities planned for subsequent stages include:

  • e-certificates,
  • integration with the e-TOLL service,
  • services for notaries and court bailiffs,
  • services concerning, among other things, submitting applications and providing information about the status of matters.

The e-Tax Office service will be accessible only through podatki.gov.pl after logging in with a Trusted Profile, e-ID or electronic banking. The Twój e-PIT service will also allow users to log in with tax data.

The service operates around the clock and can be used from any device connected to the internet. Users will have access to information and services directly concerning them, and in subsequent stages also to matters concerning other taxpayers for whom they have obtained power of attorney or account access.